SMS Text Message Consent

Gray Line Miami may send you transactional SMS text messages related to your tour booking. By providing your phone number and checking the box below, you consent to receive the following types of messages:

  • Booking confirmations — details of your reservation
  • Tour reminders — 24 hours and 2 hours before your scheduled experience
  • Operational updates — schedule changes, pickup instructions, or weather-related notices

Important Information

  • We do not send marketing or promotional text messages.
  • Message frequency varies based on your bookings.
  • Only US and Canadian phone numbers (+1) will receive SMS messages.
  • To opt out of SMS messages at any time, reply STOP to any message.
  • To resume messages, reply START to any message.
  • For help, reply HELP or contact our Guest Care team at (786) 235-2775 or [email protected].

For more information about how we handle your data, please see our Privacy Policy. Gray Line Miami is operated by Miami Incoming Services LLC, 153 E Flagler St #1120, Miami FL 33131.